Frequently Asked Questions (Click To See Answers)

• Where can I find my Check ID?

  Your Check ID can be found in any of the emails that we have sent to you, and starts with either a "7" or a "9". It is SEVEN (7) numbers long (eg 7123456 or 9123456). IMPORTANT: Make sure not to confuse it with your Verification Code, which is a mix of letters and numbers.

• My verification details are not working/ I can't find my Check ID?

  Not to worry, our Customer Success team would be more than happy helping you continue your check, just simply contact us using the Contact Us page or email [email protected].